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Henry County Medical Center Announces Guidelines for Acquiring Patient Medical Health Records, Access Lab Results, and Paying Bills

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PARIS, TN – Henry County Medical Center has received several requests for patient medical health records in the last day and with the changes to our visitation policy, we are changing the process in which patients can request and access them.

Beginning immediately, patients who want to pick up their medical health records should phone HCMC Health Information Management at 731-644-8432 and provide the date and time of arrival.  

Patients need to park in the Emergency Department parking lot and walk to the blue awning next to the Emergency Room to collect their medical health records.  Please call the above number when you arrive so that a member of the Health Information Management staff can meet you with your records. Please bring your driver’s license or a form of identification to pick up your records and be prepared to sign and fill out any necessary paperwork.

The hours of operation for Health Information Management are Monday through Friday from 8 a.m. to 4:30 p.m.

Additionally, all in-person bill payments are suspended at this time.  If you need to pay your hospital bill, you can do so online at www.hcmc-tn.org or you can call our Business Office at 731-644-8348 to pay your bill over the phone.  The Business Office hours are Monday through Friday from 8 a.m. to 4:30 p.m.

Anyone seeking their laboratory results that have been completed at HCMC, you can access them through our patient portal or we ask you contact your healthcare provider.  Patients waiting on lab results related to COVID-19 testing must contact their healthcare provider directly for these results. Please do not call the hospital for your results.

If you have any questions or need more information, please call 731-644-8432 or call 731-644-3463.  

To learn more about COVID-19 and our new policies and procedures related to this, go to our website at www.hcmc-tn.org.   

Located in Paris, Tenn., Henry County Medical Center is a progressive, integrated healthcare organization committed to serving the healthcare needs of Henry County and the adjoining region.  Including a 142-bed hospital and other facilities, the medical center provides a variety of outpatient services, as well as inpatient care. Additionally, HCMC owns and operates 8 provider clinics in various specialties.  Henry County Medical Center is a county-owned and operated nonprofit institution. For more information: www.hcmc-tn.org.

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