McKenzie Police Department Modernizes Operations with New EForce Records Management System

McKENZIE — The McKenzie Police Department has officially announced a major leap forward in its operational technology, transitioning to a state-of-the-art Records Management System (RMS) and Computer-Aided Dispatch (CAD) suite provided by EForce Software.

Austin Jones, MPD’s administrative sergeant, said officers and dispatchers received training on the new system early in December. The department is presently using the in-house console and soon will soon add iPads for officers in the patrol vehicles.

The new system costs $56,759.90. Sergeant Jones said the cost was covered by a State Street Aid Fund and no local tax money was utilized.

The upgrade is designed to replace aging infrastructure with a unified, web-based platform that streamlines the flow of information. This transition marks a significant shift toward “smart policing,” providing officers with high-tech tools to increase efficiency and public safety on the streets of McKenzie.

High-Tech Patrol: iPads and Real-Time Data

As part of the rollout, McKenzie patrol units are being equipped with iPads and mobile workstations running EForce’s specialized mobile applications. This hardware allows officers to perform critical tasks directly from their cruisers that previously required manual paperwork or radio transmissions:

• Instant Scanning: Using the iPad’s camera and EForce software, officers can now instantly scan driver’s licenses and vehicle registration plates. This auto-populates data into the system, reducing human error and significantly shortening the duration of traffic stops.

• Electronic Citations (e-Citations): The department is moving away from traditional paper ticket books. Officers can now issue digital citations that are instantly uploaded to the department’s records and can be transmitted directly to the court system, eliminating the need for manual data entry by administrative staff.

Streamlining the Paperwork

One of the primary goals of the transition is to reduce “desk time” for officers. The EForce system is designed to be task-oriented, meaning information entered during a traffic stop or a call for service automatically flows into incident reports.

By removing the need to enter the same data multiple times, officers can spend less time behind a keyboard and more time patrolling our neighborhoods,” the department noted regarding its commitment to community-oriented policing.

Enhanced Connectivity and Safety

The EForce system also provides McKenzie with full compliance with the National Incident-Based Reporting System (NIBRS), a federal standard for crime reporting. The software’s ability to validate reports in real time ensures the department’s data is accurate and ready for state and federal submissions with a single click.

For the community, this upgrade means faster response times, more accurate reporting, and more visible police presence. By leveraging the mobility of iPads and the power of the EForce cloud-based network, the McKenzie Police Department is ensuring that its technology is as modern and resilient as the community it serves.

For more information on the software being utilized, visit www.eforcesoftware.com.